Support
How can we help?
Need help with Shorebound? Send questions, bug reports, account requests, or feedback to the support team.
Contact Us
For support inquiries, feature requests, privacy questions, or bug reports, please reach out by email.
[email protected]We typically respond within 24-48 hours during business days.
What We Can Help With
- Download, subscription, and purchase questions
- Account setup, sign-in, and profile issues
- Technical issues, bug reports, and app performance problems
- Safety, moderation, blocking, or reporting questions
- Privacy, data security, and account deletion requests
- Feature requests and product feedback
Before You Contact Us
To help us investigate quickly, include the details that apply to your request.
- Your account email or username, if applicable
- A clear description of the question or issue
- Your device model and iOS version
- The Shorebound app version, if you are reporting a bug
- Screenshots or screen recordings when useful, with sensitive information removed
About Shorebound
Shorebound is a message in a bottle app for iPhone and iPad from Command B Limited, available now on the App Store.
Your feedback helps us improve Shorebound. We appreciate you taking the time to reach out.